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Privacy Policy

19 May 2025


At Om Sai Maalikh Sales, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your privacy. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details provided during registration, ordering, or communication.
  • Business Information: Business name, industry, number of employees, and any other relevant data needed for wholesale transactions.
  • Transactional Data: Information about your orders, purchases, payment history, and communication with us.
  • Usage Data: Data collected automatically as you interact with our website, including IP address, browser type, pages viewed, and time spent on the site.

How We Use Your Information


We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To improve and personalize your customer experience.
  • To send order confirmations, shipping updates, and promotional communications (with your consent).
  • To comply with legal obligations and protect our rights and interests.
  • To provide customer support and resolve any issues related to your account or transactions.


Sharing Your Information  


We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties to facilitate the delivery of services, including:

  • Service Providers: Payment processors, shipping companies, and other third-party service providers who assist in operating our business.
  • Legal Compliance: We may disclose information when required by law or in response to legal requests (e.g., subpoenas or court orders).




SSecurity of Your Information


We implement a range of security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.




Cookies and Tracking Technologies  


We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. Cookies are small files stored on your device that help us remember your preferences and improve your experience. You can manage or disable cookies through your browser settings.  




Your Rights and Choices  


You have the right to:

  • Access and correct your personal information.
  • Request the deletion of your data, subject to legal obligations.
  • Opt-out of receiving promotional emails at any time by following the unsubscribe instructions provided in the emails.




  Children's Privacy


Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us, and we will take steps to delete it.

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  Changes to This Privacy Policy  


We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.  

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Frequently asked questions

Here are some common questions about our company.

We provide wholesale supply of daily-moving goods and groceries to hotels and restaurants. Our services include timely delivery, quality assurance, customized orders, and dedicated customer support to keep your business stocked and running smoothly.

You can reach our customer support team by emailing omsaimaalikhsales@gmail.com, calling +91 7505336611, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.